At Snappy Washing Lines, we respect and protect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase. By using our website, you consent to the practices described in this policy.

1. Information We Collect
We collect the following types of personal information when you visit our website, create an account, or make a purchase:

• Personal Identification Information: Name, email address, phone number, billing and shipping addresses.
• Payment Information: Credit card details or other payment methods (processed securely by third-party payment providers).
• Order Information: Details of the products you purchase, including quantities and shipping preferences.

2. How We Use Your Information
We use the information we collect for the following purposes:

• To process and fulfill your orders.
• To communicate with you regarding your orders, customer service inquiries, and promotions.
• To improve our website and services based on your preferences.
• To send order updates, tracking details, and newsletters (if you have opted-in).
• To protect against fraud and ensure the security of our transactions.

3. Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information. However, we may share your information with trusted third-party partners for the following reasons:

• Payment Providers: We use secure third-party payment providers (e.g., Yoco, PayFast) to process payments.
• Shipping Providers: We share your address and contact details with shipping carriers (e.g., Courier Guy, Pudo) to deliver your products.
• Legal Compliance: If required by law or to protect our legal rights, we may disclose your information.

4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. These tools help us understand how you use our website and allow us to:

• Personalize content and ads.
• Analyze site traffic.
• Improve our website’s performance.

You can manage or disable cookies through your browser settings, but this may affect your ability to use some features of the website.

5. Data Security
We use industry-standard security measures to protect your personal information. This includes encryption, secure payment gateways, and regular security audits. While we strive to protect your information, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

6. Your Rights
You have the right to:

• Access and update your personal information.
• Request the deletion of your personal information (subject to legal or contractual requirements).
• Opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

7. Third-Party Links
Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page with an updated “Effective Date.”

9. Contact Us
If you have any questions or concerns about our privacy practices or wish to exercise your rights, please contact us at:

• Email: info@snappywashinglines.co.za
• Phone: 083 426 3735