Terms and Conditions

Welcome to Snappy Washing Lines. By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any purchases or using our services. If you do not agree with these terms, you must refrain from using our website.

1. Acceptance of Terms
By using this website and purchasing from Snappy Washing Lines, you confirm that you accept these Terms and Conditions and agree to abide by them. We may update these terms at any time, and any changes will be posted on this page with an updated effective date.

2. Product Information
We make every effort to ensure that the products on our website are accurately described, including images, pricing, and availability. However, we do not guarantee that the descriptions are always error-free. If an error is found in the product details or price after a purchase, we will notify you and provide options to correct the error or cancel the order.

3. Orders and Payments
When you place an order on Snappy Washing Lines, you are making an offer to purchase the products in your shopping cart. We reserve the right to accept or reject your order for any reason, including but not limited to product availability, errors in product information, or payment issues. All orders are subject to payment approval and availability.

  • Payment Methods: We accept payments via credit card, debit card, and secure payment providers like Yoco and PayFast.
  • Order Confirmation: Once we receive your order, we will send an email confirming receipt. A separate email will confirm the dispatch of your items.

4. Prices and Delivery
All prices on the website are in South African Rands (ZAR) and include VAT unless otherwise stated. Shipping costs are calculated at checkout and are based on the delivery location and size/weight of the order.

  • Delivery Timeframes: We aim to process orders within 2-3 business days. Delivery times depend on the courier service but generally range from 3 to 7 business days within South Africa.
  • Shipping Providers: We use reputable couriers to ensure timely and safe delivery of your products.

5. Returns and Refunds
We want you to be completely satisfied with your purchase. If you are not satisfied, please refer to our Refunds and Returns Policy for detailed instructions on how to return an item. In general:

  • Returns: Items must be returned in their original condition within 14 days of receipt for a full refund or exchange.
  • Refunds: Refunds will be processed to the original payment method, excluding shipping fees.

6. Cancellation Policy
You may cancel your order before it is shipped. If the order has already been dispatched, please refer to our Returns and Refunds Policy. To cancel, please contact us immediately at info@snappywashinglines.co.za or 083 426 3735.

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